Aida was eager to hit the ground running straight out of college with her BA in Marketing. She spent her formative years with the Walt Disney Company working alongside and learning from writers, graphic artists, and creatives. Aida then segued from entertainment into the booming SoCal biotechnology industry, successfully building “MarCom” departments for two biotechnology start-up companies. One moment with her daughter was the catalyst that sent Aida from working in science to manufacturing girl’s undergarments relatively overnight.
Can you tell our readers about your background?
I received a BA in Business Administration with an emphasis in Marketing. I hit the ground running in my field straight out of college. I spent my formative years with The Walt Disney Company, where I held various marketing and communication roles. I then segued into the biotechnology field where I was able to exercise my growing MarCom skills in a completely different industry. In my most recent professional role, I spent 5 years building the Corporate Communications Department for a renewable chemicals start-up company.
What inspired you to start your business?
My young daughter was the sole inspiration behind Delicate Seams. She walked in my room one morning as she was getting ready for school and expressed how dissatisfied she was with her current undergarment selection. I thought she was joking. It was when she became visibly upset, that I realized that her plea was genuine. That was the catalyst that sent me on my entrepreneurial journey.
Where is your business located?
My business is a based out of Murrieta, California.
How did you start your business? What were the first steps you took?
I started my business by first and foremost doing a ton of research. I spent months looking for the right undergarment product for my daughter. While on that quest, I had learned the “gap” in the current market and the competitive landscape pretty easily and organically. I then did a lot of online research about the manufacturing and apparel industry. I also spoke to any professional in the industry that would lend me their time. I continue to do this today.
What has been the most effective way of raising awareness for your business?
The most effective way of raising awareness for my business has been “getting out there”! What I mean by this, is by making personal connections with as many different organizations, groups, and networks as possible. This could mean joining social media groups and circles, attending retail and wholesale shows, or meeting a stranger on a plane who may be a great business connection. I’m not going to grow my business sitting behind a desk. I know that I make a much stronger impact when I’m connecting with people.
What have been your biggest challenges and how did you overcome them?
One of the biggest challenges with my business is having to learn “on the fly” about an industry that I have zero background and experience in. I came from the biotechnology field and entered the apparel/retail business. In essence, I went from working in the science industry to manufacturing girl’s underwear relatively overnight! I’m overcoming this challenge by continually reaching out and learning from any expert or successful person that I meet or become connected to in the apparel/retail industry.
How do you stay focused?
I stay focused by doing two things – Creating a daily list of tasks and keeping a daily routine as much as possible. Being an entrepreneur can be very overwhelming if you look at it from afar. I try to triage the tasks at hand for my business every day, then I tackle the list one item at a time. I am amazed at what I can get accomplished in a day. A daily routine allows normalcy and balance, which is necessary to running a successful business.
How do you differentiate your business from the competition?
I differentiate myself from others by emphasizing that Delicate Seams not only offers a product with great function and fit. But we are a brand that is introducing fabrics and trims in a way like nobody else because we promote modesty and appropriateness in all of our styles. We are also a brand that promotes positive messages to young girls at an age that is so impressionable - That modesty matters and embracing that we all come in different shapes, sizes and skin tones. We are truly building confidence in young girls one bralette at a time.
What has been your most effective marketing strategy to grow your business?
I think the most effective marketing strategy that has helped grow my business has been my partnership with the mother/daughter ministry group, Secret Keeper Girl. I am one of their first official sponsors for their national tour. As a result, their following has become a number one customer source for Delicate Seams. Moreover, when I ask people how “they found” Delicate Seams, more often than not, I’m told through “Secret Keeper Girl”. So, I think this partnership has been a great marketing move for me.
What’s your best piece of advice for aspiring and new entrepreneurs?
My best piece of advice for aspiring entrepreneurs would be this - Don’t let every obstacle stop you in your tracks. Stop signs cause you to second guess yourself. Very early on, if something didn’t go right for me, I would ask myself “Is this a sign that I need to stop?” Then I started to realize that if something became an obstacle, it just meant that there was a different solution, or a better way of doing something. In other words, obstacles are really detour signs – just look left, right, or behind you for a better way, but don’t stop!
What’s your favorite app, blog or book and why?
My favorite app right now is Grasshopper. This phone app allows me to capture my customers’ phone messages while I’m on the road. The app transcribes voicemails into a text and relays them straight to my phone. Most recently, we had our first “lost” package and a customer left me a voicemail. Within an hour of receiving her message that her package was not received on time, I personally contacted her to apologize and to let her know that we were going to replace her misplaced package immediately. The customer was so pleasantly stunned that I (the Founder) personally contacted her, and she ended up writing a beautiful testimonial about Delicate Seams that is now posted on our website.
What’s your favorite business tool or resource and why?
My favorite business resource is StartUpFashion.com. It is a “one-stop-shop” community for aspiring designers, of all skill levels. The website offers a plethora of business tools and templates used in the design/apparel industry, as well as, current resources for upcoming events in the retail industry. In addition, they offer live interactive webinars and their Facebook group is very friendly and helpful. I’ve actually received great information from other designers/entrepreneurs and I’ve had the opportunity to lend my voice and help others as well.
Who is your business role model and why?
My business role model is a former employer who was the Founder and President of a very successful company. Even though he has since passed, he is still my biggest role model for a couple of reasons. First and foremost, he started his company out of his garage, which is exactly the way so many successful businesses have started. This man was not only one of the smartest people I’ve ever met, but he had so much passion for his company and life in general. He is a testament to hard work and passion paying off. He once told me something that has resonated with me - He said, “Aida, you have the most impeccable instinct that I’ve ever seen in someone.” I believe that he really meant those words, because there have been many instances on my business journey where my instinct has been my only guide. So far, my instinct has always been right.
What do you have planned for the next 6 months?
The next 6 months are going to be pretty busy for me and Delicate Seams. I will be promoting my brand at some big retail shows coming to Southern California and Las Vegas. I will also be rolling out in-home trunk shows, which is a more exclusive event for mothers and their daughters to experience Delicate Seams in a very unique and fun-filled way.
How can readers connect with you?
Readers can connect with me on:
Linkedin/Delicate Seams, LLC