"Avoid getting into debt and laser focus on making profits" with Anna Braff

Photos by Peterson Design & Photography ​​

Anna Braff is the founder and designer behind Provenance Rentals, a boutique specialty event rentals company and lifestyle brand in Los Angeles. Dubbed an unintentional entrepreneur, she started her business with the desire to decorate spaces with unique furniture, decor, and props in her collection and transform them into beautiful environments to create lasting memories and experiences. Anna started her business after throwing a naming ceremony for her youngest son and guests quickly noticed the relentless attention to detail to make the time special for her children and her loved ones in attendance. Today, she decorates spaces for a range of events and clientele including big brands and celebrities collecting only the most beautiful and high quality rentals making each event a customized experience. 

Can you tell our readers about your background?

Originally born in California, my parents divorced when I was young–about two years old. My hard-working, single mother always tried to help and push her kids to create a better, more fulfilling life different from the humble beginnings we came from. Not only did my father fail to contribute financially to our upbringing, when he was around he dolled out blows to our self-confidence, neglect, manipulation, or emotional mistreatment on the rare occasions when we would see him. After California, we moved to Georgia, then Connecticut, and then college in New York City. However, it was California that I longed for. I tried several different careers, including practicing law. I never really loved it. I always loved the arts and dreamed of making a living (and one day fortune) from creative pursuits. Although, I never thought I would be an entrepreneur – too scary; too risky especially when you come from nothing really. I just knew I always wanted to be successful, but it also had to be something meaningful and fulfilling to my heart and soul. Luckily, I married a man who allowed me to take time to explore what I really wanted to do and also enjoy raising my children and bonding with them. I am so grateful for my husband’s support and patience which allowed me to experiment and take risks. 

What inspired you to start your business?

Although I did not intend on becoming an entrepreneur, the opportunity presented itself. Something sparked inside me and I wanted to explore it. I threw a naming ceremony for my son and spent months planning, curating special items like vintage desks, telephones, creating handmade decorations, and signage. I actually invested more time in planning this party probably than my own wedding. The event had to be special. So I spent days and nights collecting things, planning the event, making handmade decorations, creating a menu, and designing the overall look and feel of the event. My friend noticed and she suggested we go into business. At the time, it was fortuitous that her parents had warehouse space and trucks where we could start our business with little capital. It acted as an incubator. She and I did not last as partners very long. We parted ways by the end of that first year. After that, I changed the name to Provenance Rentals and only looked towards the future.

Where is your business based? 

Our brick-and-mortar headquarters is based in Los Angeles.

How did you start your business? What were the first steps you took?

Since I already amassed a small collection from my son’s party, it worked out that my business partner and I had access to a warehouse to safely store the items. Through my years running the business, I did have to move four times. Now, I am in a good spot. When my business partner and I first started we had no capital. We raised capital by self-funding with only a little bit we could each chip in, and we also started selling things. We basically flipped merchandise from auctions and put that towards our fund to buy more inventory and pay for business expenses. Once we felt we had enough of a collection, though when I think back it was still quite meager and paltry, we started looking for customers. My business partner’s brother-in-law also helped us by taking photos of our inventory. He had a background as a photographer so our pictures were quite good and professional quality. Once we had those we invested in a website. Once we did that, we were able to show were legitimate. 

What has been the most effective way of raising awareness for your business?

The pressure on myself to perform makes me a shameless self-promoter. If my business fails, I fail my family. Accomplishing raising awareness wouldn’t be possible without technology. It is my megaphone when I want to promote my business from working on my SEO for my website; to blogging; to collaborations; to socials like Instagram and Pinterest – technology is what helps propel my business into growth, finding customers, and the future of my brand. I also try to align myself with clients that will sing our praises from the rooftops, or have the ability to influence others. 

What have been your biggest challenges and how did you overcome them?

There have been many, and I continue to and will continue to have challenges so long as I run a business. Nothing is static. My first challenge was having no money, so I found creative ways to raise money. Then it was cycling through two different business partners. I thought it would be fun to be in business with friends, but it ends up straining the friendship. Scaling is always a problem – how to do this without overleveraging yourself is a dynamic challenge as your business grows. Of course, I would be remiss if I didn’t mention the pandemic and government shut-downs. My business came close to shuttering. I went so lean I wasn’t even paying for the lights, or Internet, at one point. Luckily, I had some perfect pieces in my collection that clients wanted for intimate events that helped keep me stay afloat in 2020. In 2021 and 2022, I face challenges with inflations, labor, rising supply costs, and the inability to even order certain inventory. There is always something preventing me from resting on my laurels. 

I focus on things I can solve and things I know I do well. I strategize and game plan how I will attack a problem. I try to also not do what everyone else does. I find what works for me. Sometimes it is also about not overthinking and just taking action.

How do you stay focused? 

I believe in working on small goals. Even the smallest things like responding to emails, collecting my receipts, posting on social media – anything -- to keep me on track of running my business even on the toughest of days. It is easy to get overwhelmed, but focusing on little, achievable milestones helps me face and conquer larger, daunting problems. Also, taking a moment to breathe. 

Additionally, I remind myself of things I do love about my business when things get challenging or feel stagnating – whether it is curating my collection, making sales, finding new clients, innovating, bonding with my team or clients, and even cleaning up the warehouse brings me joy. 

How do you differentiate your business from the competition?

I pride myself on cherry-picking a beautiful, high-quality collection where you just can’t find this stuff anywhere. We also believe in treating people with dignity, respect, and professionalism. Our customer service is top-notch and we value our customers, team, and supporters.

What has been your most effective marketing strategy to grow your business?

Investing in a website that is functional and beautiful. Everyone always says how much they love my website, the images, the design, and the vibe with the images and my company’s message.

What's your best piece of advice for aspiring and new entrepreneurs?

Avoid getting into debt and laser focus on making profits; even in the beginning and as much as possible. Start by setting aside even small profits that are achievable, and work your way every quarter, or whatever timeline you set. You must do it; don’t just say you are going to do it. Also, small, daily habits help you achieve large goals. Little by little you get what you want and it lasts longer than an overnight success.  

11. What's your favorite app, blog, and book? Why? 

Profit First. It is such a great book for entrepreneurs. Once you harness your finances it allows your business to grow in the right direction. The methods help you find peace, achievements, and it gets you out of entrepreneurial poverty, or that dangerous mindset that you need to spend more to make more. You have to have respect for money, learn its power, and use it in the right ways to create the life and business you dream about.

What's your favorite business tool or resource? Why?

Technology is awesome. I can’t tell you how many times I use Google, Google: Maps, Earth, Images, and so much more a day on each project. I also love Pinterest and Instagram for visual inspiration and I can’t forget YouTube. You can teach yourself anything from some amazing videos on there.

Who is your business role model? Why?

There are many, but most notably are Warren Buffet and Joy Mangano. Buffet is one of the most successful investors and businessmen, but he is also very charitable. Making money and achieving your goals are rewarding feelings, but also the ability to give back and be generous aligns with my brand. Although our company’s donations cannot match Mr. Buffet’s, he is an inspiration and we think it helps our community and the ethos of the company. It is the most rewarding part of creating and running a business – to know that your business does actually reinvest in the local community.  

Joy Mangano is a tenacious, bright entrepreneur who just saw the world differently. I love that she was underestimated, but aggressive in achieving her goals. She is bold, fearless, and confident and I admire her steadfast approach with her inventions and building her brand.

How do you balance work and life?

Sometimes you can’t always achieve balance, but you have to learn to appreciate those downtimes you may not always choose. Also, I believe in a healthy dose of boundaries. My family is the most important thing to me, so sometimes I have to put them, and myself, before the needs of the business. Enforcing my boundaries signals to the world that I know my self-worth. Sometimes “no” is a complete sentence.

What’s your favorite way to decompress?

Since I have such a busy day–almost every day–I love my bed. My bed from Costco is the best mattress I have ever had, or slept in. Once kids are in bed and I have a little time to myself, I love to watch my favorite shows and get lost in the fantasies, or characters.

What do you have planned for the next six months?

Expanding and updating my collection is an ever-evolving process so that will go on as long as Provenance Rentals is in business. I am also looking to grow my team, and I want to find more warehouse space in a place that aligns with our goals and allows us to grow.

How can our readers connect with you?

The best way to reach Anna and Provenance Rentals is via the website https://provenancerentals.com/ and social media https://www.instagram.com/provenancerentals/, https://www.facebook.com/provenancerentals, https://www.pinterest.com/provenancerentals/, and https://twitter.com/provenancerents

"Take what you can get from your current experience/role/employer" with Lillie N. Nkenchor, Esq., LL.M

Photo Credit: Jay Taylor Studios.

Lillie N. Nkenchor, Esq.,LL.M., Owner and Managing Attorney of Lillie N. Nkenchor, PC, partners with individuals, families and business owners in order to meet their estate and business planning goals.  She helps clients address their vision and devise appropriate, tax-efficient strategies.  She is uniquely skilled in removing complexity so her clients can take control of their personal and business objectives.

As an attorney and engaging speaker, Lillie is skilled at presenting to students, professional communities and social organizations so as to educate, inspire, and empower persons to create a plan that improves the financial quality of their lives. Her desire is to educate as many people as possible in order to remove the fear and uncertainty that often accompanies estate and business planning.

Can you tell our readers about your background? 

I’m the daughter of two Nigerian parents who placed a high value on education, and expected a lot of me. I’m also the older sister of two younger brothers who sadly have yet to realize how cool I really am. I’m a best friend, a godparent who happily watches cartoons, and a spiritual person who believes that life is bigger than what it appears to be.

Growing up, we moved through a few of states, but settled on Providence, Rhode Island, where a portion of my family remains, and I still visit. It was a diverse community that allowed me to connect with different people; really different people. At a point in my life, all of my friends were first generation.  So we all understood what it was like to be both foreign and homegrown. 

In that town, I did not understand who I was, but I understood whose I was, and that I needed to do what was “right“and avoid what was “wrong“ In order to make elders happy. So imagine a little girl who felt safe and cared for, who felt happy to make her parents happy, but who also looked forward to a day when she could step out and be a fuller version of herself.

What inspired you to start your business? 

My career wasn’t evolving. I was in a safe space, with people who appreciated me, but my responsibilities moved further and further away from my skill set, from the vision I had for myself. I could’ve stayed, made a very good living and had the right accolades on my résumé, but when I learned that people needed me to show up differently, the spark and inspiration began. When I realized people needed estate planning attorneys who were relatable, who were warm, and who were from the community, I realized that as much as I wanted a change, I needed to change so that I could serve others. And if I’m being extra extra honest, in my line of work, you see a lot of people who do not have the “right” degrees, the “right” social networks, or the “right” factors that we use to define success, and they go out there and make it happen, on their terms. Why can’t I do the same? 

How did you start your business? What were the first steps you took?

Very slowly. I technically started by registering my business in 2017 or so. But I did not know what the business would be about, or whom I would serve. It was a seed that was planted for the sake of planting a seed, not because I had a well thought-out vision. When I became serious about the business during the height of the pandemic(2020), the first step I took was to design my ideal day. From sun up, to sundown, what did I want my day to look like? Who did I want to speak with, who did I want to help, how did I want to help, what did I want to wear, how did I want to feel, etc. I did this exercise because I wanted to create a visual representation of what was most important to me. At that point, it wasn’t money, it was a high-quality life. Thus, if my business was not going to give me a high-quality life, then I would not move forward, I would not be here. 

Who is your business role model? Why? 

Tim Ferris. I was first introduced to Tim by a friend. She saw the haggard way I was living. Multiple work flights during the week, straddling my time between Dallas, Atlanta, Bethesda, and New York City. It was a mess. I was disheveled. And she thought that by reading “The 4-Hour Work Week”, I could get a better handle on my schedule.

What does Tim do day-to-day to make money? I have no idea. But I know that he started a business, distilled his business experience into the “4-Hour Work Week”, which then catapulted him to a life where he now has several books under his belt, is a sought after thought leader, facilitates conversations via his podcast with other thought leaders, serves on boards, and it appears that he gets to bring his full self into these many facets. He has created a multi faceted business. I admire that. My dream is not to have a profitable law firm that runs me ragged. My dream is to create a sustainable, profitable law firm that serves others and can also serve as an influential springboard. Perhaps I can transition to writing, speaking, education, board service. I like those business role models who show you how you can be multi-dimensional, because it taps into that little girl from Providence who couldn’t wait to get out and be more of her full self. And my full self, your full self, is not singular. 

What has been the most effective way of raising awareness for your business?

Giving presentations. Many of us know the Maya Angelou quote, “when people show you who they are the first time believe them“? I believe that when different people, from different walks applaud or highlight your gift, believe them. Over the years I’ve been told that I’m a good communicator, I can easily explain complex issues, but I never thought presenting was a skill. I’ve since leaned into that gift and now through virtual or in-person presentations, I’m able to show my skillset, and personality. Whether it’s an Instagram live, or  a dinner presentation, I’m always able to encourage and empower others to take charge of their lives. As a result, they often reach out to me, maybe not immediately, but eventually, to start discussing their family and business plans. I’ve had people over hear me in elevators and hallways and stopped me afterwards to ask questions and set up appointments.

I like to share videos via my social media platforms, my website, and any venue that allows people to hear me speak, see my face and feel how excited I am about their ability to better plan.

What have been your biggest challenges and how did you overcome them?  

Managing the business. Just because you’re skilled at producing a certain product or service, doesn’t mean you’re skilled at running the business. Running a business entails hiring the right people, managing invoices/bills, marketing, creating your ideal client profile. My biggest challenge has been how to run the business, while also being consumed in the details of the legal work. The solution is better delegation. But in order to delegate well, you must train well, so that the person who takes on the responsibility is able to do so in the way that you like. I can’t say that I’ve officially overcome this challenge, but I’m better today than I was six months ago, then I was twelve months ago. Progress makes it worthwhile. 

How do you stay focused?

Paper calendaring. Having a physical calendar where my tasks are timed and color-coded, helps me stay focused. Otherwise, it’s overwhelming to look at everything as one continuous to-do list. Our minds instinctively imagine how challenging the tasks will be. To avoid that rabbit hole, I assign my tasks to particular hours/half hours so that my brain can minimize the feeling of overwhelm. 

How do you differentiate your business from the competition?

Style. There’s a certain way I want to show up, and a certain way I want people to feel. That desire shows up in how we package our documents, why I chose the colors for our website, the clothes that I wear, the spaces  The style in which we do things goes hand-in-hand with our brand.  Most companies don’t have that, they have a service, or a product, but not a brand. My desire is for my clients to have a brand experience from start to finish.

 It’s also important for me to feel like the approachable boutique. Just because we’re small (right now), doesn’t mean we’re not mighty. And just because we’re mighty, doesn’t mean we’re unapproachable.

What's your best piece of advice for aspiring and new entrepreneurs? 

Take what you can get from your current experience/role/employer. When I was balancing between my corporate job, and my law firm, I had an epiphany where I realized I needed a skill, that I didn’t have. And I could’ve had it, had I honed in on that scale as part of my corporate job. The opportunity was there, but I didn’t like it, so I avoided it. Had I taken a bit more interest in that skill, I would’ve been even better it would have been an even better transition to my firm.

Wherever you are, there’s a person that you should be connected with, a project you should participate in, a skill, software program of which you should become familiar. Don’t avoid it  just because it doesn’t look comfortable, or look fun, or even look necessary. Lean into it because whatever skill you’re about to develop from your current environment is going to be the framework for your next environment. People are always ready to leave before it’s time for them to leave. Soak up whatever you can where you are and then leave. 

What's your favorite business tool or resource? Why?

My client relations management system (CRM). I use Clio because It allows me to keep track of my clients, they’re identifying information, how much they’ve paid, the services we’ve provided, who, if anyone, referred that person to our firm, etc. It’s a great way to have a data-driven snapshot of mu book of business.

If you haven’t noticed, everything is data driven. From the ads that appear on your phone to the stories that are fit for print in our media outlet. Data tells us where to focus. When I review my CRM system, I can see which clients have paid the most, the demographics of my clients, the services that bring in the least revenue, etc. This information is important because it helps me scale. My goal is to grow a business that either can exist without me being involved on a daily business, or can be sold. None of that happens unless I understand the data of my business, the likes and dislikes of my clients, or the time wasters.  

How do you balance work and life?

I don’t separate the two. My hairstylist, another woman-owned business, told me that when you own a business, work life and personal life become one. You attend fun dinners with clients. You plan family trips and dedicate a morning, or half a day, to work matters. 

Unless I’ve run myself to the ground, combining work life and personal life is invigorating because they inspire one another. 

Where is your business based?

New York primarily. We have an office in New Jersey as well. I am licensed in New York, New Jersey, DC, Maryland and Georgia.  

How can our readers connect with you?

Website: www.lillienkenchor.com

IG: lillie_nkenchor_pc

Facebook: Lillie N. Nkenchor, PC

What do you have planned for the next six months?

Automate my business as much as possible. If I want  my clients to have an excellent brand experience, I believe I need to minimize human error and missed opportunities. My plan is to create systems, for some of our services, not all, that can run well without a middle person slowing down the process.

What’s your favorite way to decompress? 

Cook. It’s a practice that helps me be more present. Usually music is playing or I’m having a good conversation; both enhance the experience. 

Deborah Smith, Co-Founder of The CenterCap Group, LLC, on Establishing a Female-Founded Investment Bank Specializing in “All Things Real Estate"

Photo Credit: Deborah Smith

Deborah Smith is Co-Founder and Principal of The CenterCap Group, LLC and heads the firm’s Strategic Capital and M&A and Execution efforts. Prior to forming The CenterCap Group, LLC, Ms. Smith was Co-Head of M&A and a Senior Managing Director with CB Richard Ellis Investors (CB Richard Ellis's $40 billion AUM investment management business), served as co-head of CBREI’s M&A build-out and negotiation and acquisition of a majority interest in Wood Partners (one of the largest multifamily developers in the United States), and also worked on mergers and acquisitions with Lehman Brothers, Wachovia Securities and Morgan Stanley, having been involved in over $100 billion in transactions. Ms. Smith has a Bachelor of Economics, with honors, and a Bachelor of Law, with honors, from the University of Sydney.

Can you tell our readers about your background? 

My name is Deborah Smith, I am the CEO and co-founder of the boutique investment bank, The CenterCap Group (www.centercapgroup.com). I have been an investment banker since I finished college. I actually fell into finance by accident, and I had no idea what investment banking really was until I landed my first investment banking analyst job out of university.

To be honest, I wasn’t sure I would last as I quickly discovered that I didn’t have the financial training or knowledge, even at a rudimentary level, to perform the job (I had planned to be a tax attorney). I look back and wonder what my interviewer saw in me to want to take a chance on a girl from my very unsophisticated dairy farming background. Yet, here I am, 25 years later, I outlasted most of the college peers I started with. Turns out I have pretty good math intuition but most importantly, I still truly love what I do.

What inspired you to start your business? 

Like my unplanned entry into investment banking from university, the early beginnings of our firm were not that much different. It has the shared history that an opportunity presented itself and we chose to go with it and let it play out. I am a big believer that life is full of open and closed doors, and to be successful, it’s about understanding the difference when you see it.

The opportunity for us? We viewed ourselves as “All Things Real Estate”. When we decided to build CenterCap during the great financial crisis, it was really on the back of the thought that a lot of organizations in the middle market needed an advisor who also really understood real estate itself. We had been working for CBREI Global Investors in charge of their global M&A practice, and we felt that advisors who had boots on the ground knowledge were lacking. We also had amassed a huge network of both users and providers of capital, so felt we had a unique role to play. We were independent, with no research or trading capability, and we took no outside money. What we had was a boatload of real estate knowledge, expertise, relationships, and analytical strengths to secure clients. Time has allowed us to play that out and here we are. It has been quite a journey.

Where is your business based?

We are now based in Stamford, Connecticut with satellite presences in both Florida and Utah. We were opportunistic and moved our headquarters from New York City just ahead of the pandemic. Each of my partners and I had been working in the city most of our careers and it was time to re-evaluate whether we even needed to be New York City or not. We decided we didn’t for a whole host of reasons and made the move. There was definitely a city v. suburb office debate but the significantly lower rent and locational benefits to where we each lived at the time won at the end day. Stamford has also become an increasingly attractive hub for a growing number of financial institutions. It was also symbolic of how far we had come as a firm. We would never have made the move five years prior on the belief that we needed a New York City address as an investment bank. We simply didn’t believe we needed that locational branding anymore. We had built a reputation that superseded that.

 How did you start your business? What were the first steps you took? 

My co-founder and I had been working together for many years before we founded CCG. In fact, CCG is our fourth firm in which we have worked together. Therefore, by the time we got to creating CCG, we had already been used to working alongside each other, so it wasn’t such a leap for us.

Sometimes I think we were crazy to start a real estate advisory firm in the middle of the great financial crisis, but more often I think we were just brazened.  Upon reflection, I realize the idea that we couldn’t succeed never crossed our minds. It has always been ‘this is what we are doing' and then focused on what we needed to do to make it work. We were ambitious, creative, and thoughtful – but most importantly we didn’t mind working hard; and working hard is exactly what we did. We worked many a late night buried in excel spreadsheets, building financial models, coming up with corporate strategies and then turning our ideas into presentations. By day, we would be building new relationships, sourcing new opportunities, negotiating deals, and communicating our nightly work to clients. I think we might have aged an extra few years in the early days, for sure. We started with one assignment at a time and went from there. But as with any start-up, once you get the first client, you need a corporate bank account, a company name, and the next thing you know, we have an office location and a sign above the door. It definitely helped that through our combined years of experience, we knew a lot of people in the industry, so we let people know what we were up to and our service offerings, and then stayed on top of it.   

What has been the most effective way of raising awareness for your business? 

I think the real estate industry has historically been grounded in relationships - personal connections, business connections, knowing people. You don’t have to look too far within a real estate organization  to see an owner, a founder or someone truly connected to the lifelong history of the firm. So historically I think boots on the ground has been important - traveling, calling, and meeting people. It’s also fair to say that when you have been around long enough, the analysts we used to sit next to in a bullpen are now in a C-suite office.

As we look at our business today, I would say almost all our business is from repeat clients and from referrals. We have been working with some of our clients in some capacity for a decade, whether it’s capital raising, advisory services and ultimately strategic alternatives. In that sense, we are lifecycle advisors. Our relationships are strong and built on trust. That, in part, is because we get things done, are forthright in our advice, and our success ratio is high. An interesting trend to watch is the role of technology. I do think technology is impacting the industry in so many ways – including through social media. To us, social media acts as a platform to create awareness of our brand, our services, and the strength of our team and culture. It is an effective way of getting word out about what we are up to and provide a forum for those to learn more about us, if our message resonates. What it translates into is an ability to leverage technology to create sourcing economies of scale – at levels beyond our personal reach. It’s incredible. Increasingly when we meet people these days for the first time the first comment is – I have heard of you. Pretty powerful. Very rewarding.

What have been your biggest challenges and how did you overcome them? 

Our biggest challenge in today’s market is how we continue to grow and recruit talent without

compromising culture. I suspect this is probably an issue for many other firms, too. It was already tough finding good talent that would fit in with our culture before the pandemic. We are in the services business, so we can’t afford to get hiring decisions wrong. Our top line is growing strongly but we need to continue backfilling the ranks. We are focused on it. We have been aggressively focused on hiring at all ranks the past twelve months across all our business lines. But every hire must feel right. We want to invest the time, resources, and energy into training our team to the best they can be, and that is a real commitment. So, as I said, we have to get it right. 

How do you stay focused?

It’s easy to stay focused when you love what you do! I love my job. I love this business. Nothing is more exciting and rewarding than working with companies to develop and execute growth strategies. We always have a lot going on, and I think that makes me more productive. It also means I have to be laser focused on the essence of the ‘deliverable’ or the ‘ask’ whenever something crosses my desk, as I get a lot of those each day. As a business owner, there is no room to be indecisive.

I often get caught saying “why are we still talking about this, the decision is already made.” Focus and productivity go hand in hand. On reflection, I guess I can look back and thank my long train commutes to university for the ability to concentrate with an intensity that is hard to shake. I did a huge amount of studying, writing, and research on those train rides, and there are plenty of distractions that test you – as all kinds of people come and go, and peak times made my little corner of the train a little too tight for comfort sometimes. But I learned to have very strong concentration skills. I joke with my partners that I can pretty much work through absolute chaos.

How do you differentiate your business from the competition? 

I believe that the firm I co-founded is the only female-founded and operated boutique investment bank in the real estate sector. I also mentioned that we define ourselves as ‘All Things Real Estate’. I think something that makes us unique is that when it comes to real estate market dynamics and knowledge, we consider ourselves market leaders. Sometimes that makes us contrarian, but we aren’t afraid of taking on an opportunity that doesn’t fit the standard mold or seems complicated. For example, during the pandemic, we closed on a deal in the shared office space and secured growth capital for our client, too. The collapse of WeWork permeated throughout the industry and made things extremely difficult for the companies in the space, but we still got it done.

Same story for our successes in the contrarian retail sector. But talking about a total overlay, we believe we were pack leaders in thinking about the role of technology in the real estate space as well supply-chain oriented sectors such as cold storage and logistics – two more widely favored sectors now. Our knowledge translates into informed advice and ensures we can deliver customized, well-informed guidance as companies look to raise capital, pursue inorganic growth options, or simply look to us to help them develop new product lines, establish new geographies, or make investment allocations with partners that will stand the test of time.  We are also a women owned firm. I think that as women, we care more, we work harder, and we feel more vested in doing the right thing and achieving the best outcomes for our clients. We also think our analytics tend to be quite advanced and I will blame that on our big-bank training. I was blessed to spend all my early years at Morgan Stanley, and our firm was built utilizing that big bank analytics mindset. A similar path was chosen by each of my business partners, too. We believe we are sophisticated in our approach and complex in our analysis. We don’t use template models or structures. Every transaction – capital raising, or M&A starts with a fresh piece of paper and an empty spreadsheet.

What has been your most effective marketing strategy to grow your business? 

A good question with a very simple answer – our team. The backbone of any organization is its people and the culture it represents. We are our firm’s marketing backbone every day – when we talk to clients, potential clients, and people we know. That said, we have been leaning more into social media and allowing technology to help us build our brand and touch corners of the industry that we can’t reach because there aren’t enough hours in the day – even for us.

 What’s your best piece of advice for aspiring and new entrepreneurs?  

Be adaptable. Being an entrepreneur requires many skills, but the one that stands out to me is the ability to be adaptable. The world is always in constant flux, the market is constant flux, and everything is subject to change.  The world is loaded with never-ending shifts in variables. You can’t control them, so you have to learn to go with the flow, step back, observe and adapt your game plan. For an entrepreneur, that may mean accepting that your great idea hasn’t come off the way you thought. So, you know what - adapt, be nimble and adjust accordingly. Having vision is a fantastic trait for an entrepreneur but being wed to what isn’t working, waiting for the world to adapt to you, may see your dreams come to an unsatisfying end.

What’s your favorite app, blog, and book? Why?

I have lots of favorite books, apps, and blogs, just depends on the context. I recently enjoyed To Rule the Waves by Bruce Jones. I love information and I learned a huge amount about the critical role that oceans play in the daily struggle for global power. A little closer to the office, I enjoyed Billion Dollar Loser by Reeves Wiedeman which chronicles the rise and fall of WeWork. Lots of takeaways from this book. But personally, as a parent, I can’t go past Room on the Broom by Julia Donaldson. I have read this book so many times to one child or another in our house that I almost know the words off memory. It is a silly story about a kind witch and her cat who invite three other animals (a dog, a bird, and a frog) to join them traveling on her broomstick. We turned it into a jingle that is the foundation of a lifetime of memories.

What’s your favorite business tool or resource? Why? 

My favorite resource are my colleagues. Our team at The CenterCap Group is phenomenal. As I said above, we are ‘All Things Real Estate’ – if I want to know something that I don’t know already, I only have to pick up the phone. If our team doesn’t know, they will find the answer. How great is that?

Who is your business role model? Why?  

This is a tough one. Throughout my life, there have been a whole host of people that have played a role in guiding my path, not sure where I would start, or finish, for that matter. That said, I had a truly wonderful professor in university that gave me three pieces of advice that I still live by – if you don’t have something nice to say about someone; then don’t say it, never tell anyone how much money you make, and don’t ever change. The last thread a tribute to my journey from cow paddocks and hay fields to graduating with first class honors from university. A simple reminder that I can achieve anything if I put my mind to it. A big thank you to Professor Hogan who has since passed away.
How do you balance work and life? 

As with any career mother, it only works if you have a team alongside you – I have an amazing family at home and amazing business partners in the office. I wouldn’t be where I am without them. It works because we are all focused on lifting each other up when the going gets rough and sharing joys and successes when things are great. A good support network is one that unwaveringly supports you – even though they may have as much on their plate, or as much going on in their own lives, as you do. I am truly fortunate to have that strong, unwavering support network. I think it is hard to be successful without a team behind you. Besides, we only get one shot at every moment in times, so we each have to make the most of it. Can’t go back for a do over.

What’s your favorite way to decompress? 

Anyone who knows me is aware of how much I run! I run for miles and miles every week. I have been running since I was a little kid and some of my fondest childhood memories are of crisscrossing through the cow paddocks of rural Australia, where I was raised. Running serves so many purposes for me – but oddly enough, one of the unexpected benefits is how many ideas and problems I have solved while not thinking about them all as I am putting one foot in front of the other on the pavement.

 What do you have planned for the next six months? 

We have three core business lines – capital raising, mergers & acquisitions, and a corporate advisory practice. Our goal is to continue with building success upon success in those practices. We are also looking to expand our fairness opinion and REIT advisory services. My business partners and I all came from public REIT sector backgrounds so we have enormous experience in that sector. It has historically been tougher to compete because we don’t have a balance sheet, but we are receiving more inbounds because in today’s world, being completely independent has huge value. We are also looking at independent sponsor opportunities. We excel at underwriting companies and figuring out their strengths and weaknesses. My partners and I all worked on the principal investing side as well. We are excited by the opportunities that exist to invest alongside our clients and become part of transaction aftercare and management.

How can our readers connect with you?
You can find us on LinkedIn. Please feel free to reach out to my personal page HERE or CenterCap Group’s page HERE.

"Time management is critical" with Dr. Ali Atkison

Photo credit: Lori Cardwell Photography

Dr. Ali Atkison is a highly acclaimed keynote speaker, trainer, and teaching professional who has educated and inspired audiences of all sizes for more than two decades. With more than 20 years in higher education, Dr. Ali is widely considered one of the foremost authorities on how the adult brain learns. Her unique background isn’t in neuroscience, but instead as a practitioner, educator and lecturer who has mastered the art of making communication and learning more effective. By delivering clear, tangible and, yes, actually fun, workshops and programs, Dr. Ali engages with organizations and teams who want to truly make learning stick for lasting results. 

Can you tell our readers a bit about your background and what inspired you to start your business teaching brain-based communication and training skills?

Absolutely. It started back in 1999 when I was accepted to graduate school at the University of Denver on an assistantship, which meant I would teach in exchange for free tuition (and a fairly paltry stipend, lol). But no one ever taught me how to be a good teacher. I was pretty much handed my book and shown it to my classroom. So, I did what I thought “good teaching” was—I lectured. And I did that for years, until one day I had an a-ha moment that I really didn’t think my students were learning (and I later confirmed this). So, I decided to start researching better teaching practices. This led me to years of research on how the brain learns, which I then started sharing with other teachers, and then corporate trainers as well.

It didn’t take me long to realize I could marry brain knowledge with my expertise in communication because the concepts I was applying to teach are readily applied to everyday communication as well. I realized that with my expertise and overlap in the two, I could teach anyone how to be a better communicator the same way I was teaching teachers how to be better teachers—by basing this knowledge on brain science.

So that’s what I do now: I teach improved communication and training skills that are grounded in how the adult brain learns.

Where is your business based?

I live in Indianapolis. But I travel all over the country and internationally to deliver keynotes and/or workshops for my clients. Nowadays, although I love the spirit and comradery that is somewhat unique to in-person keynotes and workshops, a lot of my work is done virtually—which is great because it allows me to connect with clients all over the world. In fact, speaking and training virtually offer some interesting challenges and opportunities not present during in-person offerings; for example, I get the chance to model the very type of virtual communication I’m usually speaking about.

How did you start your business? What were the first steps you took? 

I had already been offering keynotes and training on brain-based communication and training skills as a “side hustle” while I worked full-time as associate dean and a communications professor for the University of Denver.  

I had so many people tell me that I light up when I talk about helping people communicate and train better by applying brain-based techniques, I finally decided to pursue this passion full-time. Fortunately, I had three things going for me that really helped launch my company:

-       First, my former clients are also wonderful referral avenues for me, as they’ve gotten to see firsthand that my keynotes are super engaging and my workshops are fun—and effective.

-       Second, the solopreneur and small-business network in Indianapolis is incredibly supportive, so I’ve been fortunate to connect with countless people who have helped me with resources and knowledge for launching my business.

-       Third I’m a professor for Wondrium. I have two courses with them: The Brain-based Guide to Communicating Better and Written Communications: Being Heard and Understood. They are available online, of course, but Wondrium is also available on Roku now, which is neat because anyone can access the content right from their living room couch. I have had quite a few folks reach out to me for help with their employees or one of their teams after watching one of my courses.

These three things really helped make launching my new business a success.

What has been the most effective way of raising awareness about your business?  

I mentioned the supportive network in my last answer. In particular, I have received amazing support from the other women in my networks. Especially in my relatively new home space in Indianapolis, I have found the sense of community to be uplifting and inspiring. Hoosier Hospitality is real, y’all! I hope to have the opportunity to give back to the women who have lifted me up in my own endeavor. 

I build awareness about my business through people in my networks because I’m building solid relationships with my community. I’m a member of BNI, and we follow the approach of getting to know one another quite deeply so we build communities of people who know, like, and trust one another—thus, we’re more likely to think of each other when someone—for example, in my case—complains to them about a poorly run training program, or a customer service team who struggles with clarity in their communication to customers.

What have been your biggest challenges, and how have you overcome them? 

COVID has impacted professional speakers, like so many industries, because there have been fewer opportunities to speak at in-person events. I’ve used this time to focus on ensuring my virtual offerings are excellent, and I’ve focused on networking and continuing education.

How do you differentiate your business from the competition?

Yep, there are lots of folks out there who teach improved communication, which is such a testament to how important it is—now more than ever. I have great respect for all my colleagues, and I’m so honored to be part of a great community of communications professionals. What makes me unique is that the communication and training skills I teach are grounded in the specific intersection of my experience. I bring 20+ years of academic experience teaching communication at the undergraduate and graduate levels, and I also bring 15+ years of experience studying how the adult brain learns. So, my strategies are grounded in science but also backed by my own expertise as a communications professor.

What is your favorite or most useful business resource? 

There are almost too many to name. The backlog of books and articles that I want to read grows every day. I tend to prioritize subject-matter resources a little too much because I continue to be fascinated by the brain, so I’ll read anything or listen to any podcast on anything brain-related. I am always learning little nuggets that can help me in my work on teaching communication and training skills.

In terms of resources related to being a solopreneur, I’m a big fan of relationship-related resources, so I lean heavily on my networks for sounding boards. And I like to attend events—conferences, talks, webinars, etc.—where people who know cool things share those. The books I read tend to be subject-matter-related, but I’m a big fan of Inc. and ATD articles. My business development coach just turned me on to a great podcast for people who do a lot of public speaking like me called Speakernomics.

How do you balance work and play but still run a successful business?

I often joke that as a communications expert, I’m always working. It is half true because even when I’m interacting with friends, colleagues, or my partner, I think it’s important to model the kind of communication skills I teach others. It’s true for most solopreneurs that you are your brand, but it’s especially true for me. 

But aside from that, as any solopreneur knows, time management is critical. It’s easy to be at your computer non-stop. And my partner and I both work from home, so it’s also easy to tear myself away from my computer for something really “critical” like a discussion of what color towels to buy. But basically, we both agreed to run our days as if we were in an office. We start work early and try to stop by at dinner time. Of course, that doesn’t always happen, but we do pretty well.

I’m a big fan of scheduling time for the important things and shutting down my email when I’m doing those. For example, when it’s time to write or research, I turn everything else off. Otherwise, it’s so easy to get sucked down rabbit holes. 

The one exception to that is that I try to always make time for people when asked. I love when people ask me for my help and insight with communication or training issues, whether it’s a personal or professional communication challenge. I’m a lifelong learner at heart, and every time I have the opportunity to help someone else navigate an issue or problem they are having, it’s a learning opportunity for me just as much as for them.

What’s your favorite way to decompress? 

I love reading. I’ll read anything, but I’m especially into science fiction and science fantasy. I also equally love fitness and baked goods—I own a Peloton I named Cupcake because I ride her so I can eat them. J

 How can our readers connect with you?

Contact me anytime at ali@roi-communications.com or via LinkedIn: https://www.linkedin.com/in/aliatkison/. And if you would like to learn more about how I can help you or someone you know, visit my website: www.roi-communications.com

"Make calculated decisions, take intelligent risks, always move your ideas forward" with Dr. Heather Smith

Photo Credit: Jennifer Le

Mom, partner, and ICU physician, Dr. Heather Smith was inspired to introduce bareLUXE Skincare at the height of the pandemic. Part passion, part enterprise, and part coping, she began work to transform her extract oil blends into refined and luxurious formulations. Emphasizing corporate ethics and sustainability, the bareLUXE™ brand is set to become a disruptive innovator and push the plastic-free movement into the premium skincare market.

Can you tell our readers about your background? 

I’ve always loved learning new things and, when I find something that brings me joy, I tend to immerse myself into it very deeply. This has been true both personally and professionally. I started my career as a nurse in the intensive care unit in 1999. Since 2013, I have been practicing as a Critical Care physician after a long period of returning to school. 

I often joke that I’m a compulsive hobby starter. Being on the learning curve and practicing new skills keeps me happy and productive. This has taken me through many things ranging from photography, art, quilting, and skincare. The timing of taking up something new often matches the timing of a stressful life event. Severe post-partum anxiety got me into quilting. COVID got me into entrepreneurship.

What inspired you to start your business? 

I experimented with DIY cosmetic formulations at home for a long time. It all started when my boys were born. My first has rashes, eczema, and sensitivities. He also has a sensory component where he hates the feeling of creams and lotions. Challenge accepted! I used my science knowledge to research ingredients and formulations and started inventing solutions that worked for him. That’s when I also began to fall in love with green beauty as a philosophy. 

When COVID hit, my need to find peace and simplicity was heightened. So too, was my need to sink myself very deep into something non-medical where I could find joy and a sense of control over something. So, I began to turn the hobby into something bigger. I filled up a portion of our basement with lab equipment and ingredient samples. My first project was tackling my own skin problems that developed from wearing masks intensely. 

I realized I was on to something and had products that were worth perfecting and bringing to market. That’s when I started to think about ways to move forward more seriously.

Where is your business based?

I’m based in Winnipeg, Canada. bareLUXE Skincare is an online e-commerce beauty brand that ships free to both Canada and USA. I haven’t ruled out a storefront option, but the in-person shopping component isn’t currently part of my plan. 

How did you start your business? What were the first steps you took?

My inspiration to move forward with starting a business hit when I found some innovative, sustainable packaging materials. Before that, I was very discouraged by the amount of plastic waste I was generating. I just couldn’t bring myself to become yet another manufacturer of items in cheap plastic containers.

Once I decided to launch a brand, my next step was to get help from experienced cosmetics chemists and formulators. While I love the little lab I’ve set up in my basement, I didn’t want to sell homemade products (I have too many cats and messy kids to create a sterile environment).  

Besides being properly manufactured, I wanted them to be refined and luxurious, so I needed some help.

What has been the most effective way of raising awareness for your business? 

So far, I think optimizing my written content and getting google to notice me. I’ve been doing some paid advertising and working with social media influencers. However, increasing my web traffic organically seems to be the most significant driver of traffic right now. Plus, writing my blog is a lot of fun for me, so it’s a win-win.

What have been your biggest challenges and how did you overcome them? 

I was doubting myself and feeling like an imposter. One of the main reasons to start my own business is controlling my own success or failure. Yet, in the beginning, I kept ignoring my gut and assuming the “expert advice” I was getting about some things had to be correct. This was a costly mistake for me a few times. I have limits and do need expert help with some things, but automatically dismissing my own gut instincts is something I’ve learned to stop doing. 

How do you stay focused? 

A bit the opposite. Staying focused isn’t my problem. I need to actively put things down: stop analyzing stats, stop posting on social media, take a break from writing the next blog post, or the next product release. It all matters, but I get wrapped up in it and overly focused. I think this is where the mental health/coping aspects play into it for me. COVID overwhelmingly runs my medical and professional life. It’s stressful. I feel powerless. I feel sad. Focusing on my business is my escape, and it rejuvenates me. However, I need to be cautious not to let other essential parts of my life get taken over by it too. 

How do you differentiate your business from the competition? 

bareLUXE has three main distinguishing features. First, the green beauty products are elevated using performance botanicals that work. That’s “marketing speak” for the use of botanical actives that are still natural but more effective than simple carrier oils alone.  

Second, marketing transparency is a priority. Marketing is essential for consumers to find the products they’re looking for; I talk a lot about marketing ethics and honesty in my blog. bareLUXE is a green, clean, plant-based brand. I tell you why the ingredients are chosen and what the product is designed to do. I refuse to put on my white Doctor’s lab coat and use fear-mongering about toxins or oversell the potential effectiveness of these cosmetics. 

The third way bareLUXE stands out is our plan to be a disruptive innovator in the anti-plastic packaging world. It’s hard as a start-up indie brand. Still, we will work to push novel materials and plastic alternatives into the mainstream market as we grow. We challenge big brands to step up and do the same. We also give back a significant portion of our sales to environmental causes like ocean-bound plastic waste cleanup and mangrove tree planting.

What has been your most effective marketing strategy to grow your business? 

We have only just launched, and I’m working to determine the best strategy. We’re still in the trust-building phase, so I think establishing our visibility is most important for now. 

What’s your best piece of advice for aspiring and new entrepreneurs?  

Just start. Having a plan is essential but holding yourself back can be never-ending because you never truly feel ready. Make calculated decisions, take intelligent risks, always move your ideas forward.

What’s your favorite app, blog, and book? Why? 

Well, I’m a mom of 2 spirited boys, so I’ve been pretty deep into How to Talk So Little Kids Will Listen and The Whole Brain Child.  

I’m still searching for apps that will help streamline my life from a business standpoint. For content creation, nothing beats Canva.

What’s your favorite business tool or resource? Why? 

Semrush. It’s taken me a while to figure out how best to use all its features. Still, it’s been invaluable as I work to do my own search engine optimization. 

Who is your business role model? Why? 

I look up to so many outstanding women leaders, each for different reasons. I’m going to go with Greta Thunberg because she singlehandedly changed the global narrative on climate change. 

How do you balance work and life?  

I think balance is an impossible term – at least on a day-to-day basis. I compartmentalize a lot. A good friend once told me that I juggle ten balls, but only a couple of them are glass, so the rest can drop. Learning to let go of things that don’t truly matter has been helpful. I also have worked hard to absolve myself of guilt when I make a choice that’s best for my kids or family but isn’t what some people think is right. 

What’s your favorite way to decompress? 

I need alone time if I’m feeling overwhelmed. Bubble bath, a glass of wine, trashy TV, silly game on my phone. Just a couple of hours with nobody else around.  

What do you have planned for the next six months?  

Now that the brand is launched, the next six months are focused on gaining visibility, web traffic, and consumer trust. I have 2-3 new products to launch later this year, but focusing on what I have right now and getting our footing is the first step. 

How can our readers connect with you?

bareLUXE Skincare Website: https://www.bareluxe.ca

Sustainable Beauty Blog: https://www.bareluxe.ca/blogs/elevated-simplicity

Instagram: https://www.instagram.com/bareluxe.skin/

Facebook: https://www.facebook.com/bareLUXE.skin/

Twitter: https://twitter.com/bareluxe_skin

Pinterest: https://gr.pinterest.com/bareLUXE_skin/_shop

"Dare to redefine success, to re-imagine the possible" with Sara Oblak Speicher

Photo credit Aaron Pepis

Sara Oblak Speicher, MBA is an international elite basketball player turned master life coach, quantum strategist, and mindset expert. She inspires and empowers visionary women in leadership to redefine the possible, create flow in chaos, transform their schedules, and bring their boldest visions to life. The Slovenia-native now a New Yorker is also a survivor of postpartum depression and severe burnout that nearly killed, them but became her spiritual awakening instead. Passionately rewriting the rules of living, Sara currently resides in the Lower Hudson Valley with her husband, their two daughters, and three furry rescues.

Can you tell our readers about your background?

Thank you so much for having me! I come from a humble background. I grew up in a multi-generational home in Škofja Loka, a medieval town of about 20,000 and surrounded by nature. I remember always feeling more at home around adults than my own peers, and given a choice between a book or playground, you’d find me snuggled up on a bed and immersed in whatever story I was reading – and then drawing it all out.

I also hail from a lineage of strong and independent women who lived ahead of their times, women who were very resourceful, resilient, and entrepreneurial to help ends meet. Feminists who still were deeply affected by starvation, violence, death, and many of them treated like slaves in their marriages because they couldn’t afford to leave. So this deeply shaped my outlook on life, and on what being a woman meant.

Basketball became my refuge from being mercilessly bullied, a distraction from the Balkan War that was raging nearby, and ultimately a ticket into the world. At the age of 12, I began traveling around Europe to compete at basketball tournaments - and been to Paris 3 times! I was 14 when I first put on the jersey of Slovenia Women's National Basketball team. At 16, I was the youngest player on the senior team and at 18 served as a team captain at the European Championship.

Once I already retired, I ended up reluctantly accepting an unexpected invitation to play NCAA D-I basketball. So I packed my 3 suitcases, kissed my family goodbye, and boarded a trans-Atlantic flight to New York City 4,500 miles away. I have never been on the Downtown Brooklyn campus before making it my temporary home in 2004. And have I mentioned that I was barely able to speak English, my 4th language at the time?

After a short stint in the private sector, I opened my own business. At first, a virtual assistance company that soon grew into a premier online business management and consulting agency. I loved supporting business owners, women in particular, and giving them more time by taking tasks off their plate.

Soon, our relationships deepened and they opened up more and more. Through those conversations I realized that simply ticking off their to-do lists is like putting a band-aid on a bacterial infection. Because many of those items didn’t need to be on it in the first place. 

Professionally trained as a consultant and with a natural gift for seeing the big picture and all the moving pieces, I started to offer more strategic, sustainable solutions. Their businesses started to transform. And so has mine. I loved every bit of it.

But there is only so much that one can do when they have a clear strategic plan. From my personal experience, I knew the next layer would be mindset. Yes, as a former elite athlete, high-performance mindset was my mastery. But I wanted to learn the ins and outs of how to coach someone to help them develop theirs. In a safe way. And on that journey, I also tapped into my mysticism, witchy nature that went untapped all those decades.
It got me thinking, “I wonder what happens if I blend lifestyle architecture, time mastery and strategic genius with mental brilliance and spirituality? And healing and metaphysical principles with everyday practicality derived from 25+ years of international experience?”

So when working with high-achieving women nowadays, business is just one piece of a complex puzzle they are trying to navigate. Because there’s family. And relationships. And home. And team. And life. And their own calling, mission, purpose. And that pesky thing called chronological time that keeps on ticking.

In the sacred space of our private practice, we therefore get to re-imagine the possible, simplify complexities with honor and respect for how complex these individuals are as a human being. We help them create flow in chaos and transform their schedule. This might sound like a cliché, but we bring their boldest dreams to life.

What gives me the greatest joy is seeing my clients emerge into the world in ways that reflect the fire of their heart, knowing of their soul, magic of their vision. And that looks very differently:

For some, it’s collapsing timelines and turn their 25-year dream into reality within a year or two: from moving cross-country, to buying a dream home, to having a family (and no longer feeling trapped, scared, and overwhelmed).

What matters to others is reviving marriages, deepening and strengthening their relationships with themselves, their loved ones, and their teams (and no longer being triggered, feeling isolated, and wanting to run away).

Others just want to multiply revenues, profits, and free up more time with integrity, harmony
(and no longer working so much, so hard for what they though success and building an empire should look like).

We intend to do it all in ways that create richer experiences, and allow them to be more present, clear, and focused in all they set out to do and become (and no longer burning out at multi-7-fig revenues as a primary home provider consumed with guilt, shame).

Because ultimately, we all strive to make a more positive impact and high-value, lasting contribution to the world with greater fulfillment and joy (while turning the world into our playground).

What inspired you to start your business?

Both of my parents transition from laborers with technical skills, to opening their own businesses when I was in my early teens. While I got to witness some of the sacrifices, risks, grit, and devotion that has required, I also got to enjoy that certain freedom that came with them being in command of their own schedules. And ultimately, finances. A seed was planted. I knew what I was after.

 By the time I was pursuing an MBA degree in New York City, I had already bought into this idea of an American dream instead. Even though America was never painted to me as some promise land. Perhaps it’s because of that that I have the privilege to experience it very differently now? Anyway, at the time, I set my eyes on this proverbial corner office overlooking the Central Park. Wearing fancy suits and heels that, honestly, I do look good in at 185cm tall!

In all seriousness. The dreams came crashing down with the signing of the first employment contract. No sick leave, no paid vacation time, no overtime as a salaried employee – even when my day begun at a networking evet at 7am and I was still in the office at 10pm.

Once my husband and I bought our first house and my commute to (now a new job) required a 2.5 hours of driving, ferry, train, subway, and walk to reach the office (totaling 5 hours each day), I was seriously rethinking the whole thing.

Around the time we found out we were expecting a baby, I was called into a meeting. “Sara, I don’t think this is going to work…” was music to my ears.

Losing that job was a wish come true in a way because I for sure was not going to quit. I was not a quitter…  

Relieved in many ways, I was on someone else’s timeline now. And it was an opportunity to re-imagine the possible. To remember the roots.

Yearning for this sense of freedom and flexibility, and being deeply disappointed by the hostile (non-existing) support system for new moms and families (remember, I am European, we do these things very differently there), I rolled up my sleeves, took a leap, and started my own business. 

Where is your business based?

Technically in New York, more specifically anywhere I am with a phone or laptop. Most of the time that’s my home office. Or a couch next to our two dogs while the kids are in school... By the time this article is published, my partnership company just might be incorporated in a different state as well, although I’ll still be working from any location.

But, since all our services are conducted online, I consider this a global company – just like our clientele and vendors have been over these past 10+ years.

How did you start your business? What were the first steps you took?

As already mentioned, after I was clear on the fact that I am kind of unemployable, it was time to get clear on what to do about it.

All I knew at the time were three parameters: the work needed to be flexible, meaning I am in control of my own schedule.

Second, the work shall be conducted remotely so that I could be with my baby, and travel to any place and any time we desired.

And third, I needed to have the freedom to take on as much or as little of work as I wanted, and the type of work that excited me.

Simple, right?

Next up were brainstorming sessions – from postit notes on a wall to venn diagrams in my notebooks, to honest conversations with people whom I trusted. My goal was to gain clarity on what I could offer, what I loved doing, what was needed on the market, etc.

Once I decided on virtual assistance, I learned the rest on the go – from developing a business plan, business model, marketing strategy to building a website, and learning social media marketing, sales…

I still remember the excitement of the possibilities, the terror of the unknown, and the lessons in making every single mistake I could possibly make in being one of the pioneers of a virtual assistance business in my area.

And yet, it was surprisingly easy to juggle caring for a newborn, building up what would soon become a premium online business management and consulting agency with clients worldwide… While still putting on high heels multiple times per week to masterfully network around the Tri-state area. And traveling for weeks on end.

The hardest was pricing. “Who would be willing to pay this much for that?” My mind could not compute how my colleagues were signing up $75/hr or $150/hr clients… until that one day when one of mine was holding a checkbook and offered to pay $250 without even blinking.

When our second daughter completed our family 2.5 years later, I felt like the sky was the limit! The fact that I had built an agency that enabled me to give myself a 3-month fully-paid maternity leave while the team continued to support our clients, only elevated this sense of pride and accomplishment.

 

What has been the most effective way of raising awareness for your business?

The truth is that the tactics and strategies that worked 10 years ago, won’t quite working today; and what works right now, probably won’t next week. But there are some timeless principles.

I can honestly say that in these years, I pretty much did all sorts of marketing. Consistent newsletters. Daily social media posts. Hundreds of videos. And webinars, and trainings. Hundreds of articles written and published. Consistent networking online and in-person. Follow-up and outreach. 

In fact, I took over a local chapter of a nationwide organization for professional women just weeks after giving birth to my first daughter. So I put on my heels, put her in a carrier, and off we went to hold monthly meetings.

It might sound arrogant, but I really do not know of many people who have been as consistent in taking such massive actions on a daily basis. No. Matter. What. Of course, wisdom is in distinguishing between hustle and hassle, grit and grind.

But what ultimately moves the needle for me, are relationships. Writing. And speaking. The more authentic and simple, the better. So this might be a good reminder for the reader to be curious, try what you like, and then do that.

Now here is the other side of this coin: delivering what’s promised. And caring for people you get to work with. Still, we only know and can do so much, so don’t be afraid of asking for help. Hire those who are better than you in certain things. Let them help you in areas where you are not as strong but stuff still needs to get done in order to reach your audience, to meet your goals. So that you can remain focused on your strengths, your gifts. Your role as the CEO of your company.

What have been your biggest challenges and how did you overcome them?

While powering through short winter days of snuggling a newborn, caring for a toddler, managing my team, and planning to retire my husband… something unexpected happened.

Post-partum depression and two trips to the ER due to burnout, paired with incredible homesickness and grief after losing two grandparents whom I could not say proper goodbyes to, were clear signs that the same work ethic, strategies, and mindset that had given me everything, could now kill me.

I would love to say that what happened next was a movie-like epiphany and an instant transformation that has catapulted me right back to the top. But. It. Wasn't.

Through the journey that followed, I looked critically at everything: my beliefs, stories, attitude, habits, conversations, expectations. Including my business, marriage, family, myself.

I unlearned, undid, and unmasked it all to reevaluate, release, rethink, redefine, reframe, rebuild.

To heal, transform and transmute this feeling of deep disconnect, overwhelm, isolation, frustration. Because I knew I was meant for more... And that my business was meant for more...

After a few annual trans-Atlantic trips with the little ones (I mastered the art and science of flying solo with a baby and a toddler), I also felt called to move us all back Slovenia to heal, to reconnect, and to simply slow down. I no longer belonged here.

We didn’t move but the girls and I went there for 4 months. Upon our return, I experienced the dark night of the soul once again. I simply wanted to walk away from it all.

"This is not how this story ends," whispered my soul... so I leaned in even more.

By the time the world pressed pause in 2020, I felt transformed. Our home "in the mountains near the sea" became a sanctuary. We were gifted additional 18 months of family time as our kiddos would stay home during the pandemic.

My husband and I reconnected on a much deeper level. Exalted in his unconditional love, I realized just how much he has supported me by not letting me be less or playing small. By never trying to contain me.

I also reestablished boundaries in congruence with my core values. And, launched a new business, with a partner, that actually feels like something that will outlive us.
It feels like so much of this is eons away, and so do many things I still want to accomplish.

But here’s the thing: I didn’t do it on my own. It was hard to ask for help. It was challenging to receive it. But it was there all along – from my husband, our parents, to a very tight-nit circle of friends. And coaches and mentors I invested incredible amounts of resources to have their guidance and support.

How do you stay focused?

Athlete codes. And very limited time. And clear order of priorities. Seriously. A lot of us are experiencing this massive fatigue. There is so much happening. We are holding so much. And if you are neurodivergent, then that’s another layer you need to work though in order to function in the world. So what I find essential to remain focused, is this:

Being clear on the vision; this thing that makes my hear sing, that gives me this warm feeling that I can feel inside. This deep knowing of whatever is looking to emerge though me. This is the fire that gets me going.

Reverse-engineered plan that is easy to comprehend, execute on, and pivot when needed. And then having it all visually-accessible and color-coded.

Clarity around my capacity, order of priorities, and boundaries to assure I keep moving forward. This also includes being OK with the fluidity of it all. And, an accountability partner and a space to vent (some of the most productive times that move stale energy, bring clarity, and charge me into action).

Devoted self-care practice that includes consistent mindset work, energy healing and recalibration, physical fitness, proper nutrition, nurturing relationships and activities, and plenty of downtime for inspiration and integration.

These oftentimes allow me to accomplish more in a day than what I used to do in a whole week. With that, I then have the time, bandwidth, energy to also be a powerful householder, a present mom, supportive wife, caring friend.

How do you differentiate your business from the competition?

Would you believe me if I told you that I have no idea? For real. Let me offer something.

There are millions of coaches out there. Millions of consultants. My job is to focus on my own craft, art. On the energy I embody and exude as that’s the signature of anything and everything I produce and share with the world. So when I am in the right state, when I show up, when I take aligned action, the people and opportunities are magnetized to me in ways I could not possibly try to control.

What the competition is doing becomes simply irrelevant.

Because nobody else on this planet can serve the client the way I do with my own unique perspective, lived experience, and interpretation of teachings; nobody else can co-create this specific synergy, a sacred space with the client in this way; nobody can ask questions, offer a reflection, hold space or kick their arse the way I do.

Besides, I am not for everyone. Most of my clients are trailblazer, mystics, high-achieving women who live ahead of their times. There are oftentimes no blueprints, no points of reference to what they, we, are creating. What we are creating cannot even be done in a linear fashion and with conventional wisdom. So by the time mainstream catches up, we’re already eons away.

Lastly, there are plenty of clients, plenty of opportunities, and abundance of money for all of us.

What has been your most effective marketing strategy to grow your business?

Funny you ask this because my business partner and I were just talking about this. The funny thing about going first… We had each built successful companies, and at the time, we left no stone unturned. We cold-called. We quite possibly spammed people. We networked. We emailed. We followed up. You name it, we did it.

Sometime along the journey of transitioning and pivoting my business into consulting and coaching, I became really jaded by all the quasi rules of the industry. Don’t do this. Don’t say that.

For example: it cheapens the brand if you talk to people, make yourself available for questions, or reach out to people with an invitation. It is a waste of time if you don’t automate every step of the sales cycle and have people jump though hoops to sign up.

So even when I did market and promote, I did it in a dimmed, diluted way, and from a very apologetic energy. Which is so not who I am as a woman.

Naturally, the outcome was commensurate with the input; I felt really stuck. I knew I had something amazing to offer and it was really frustrating to be like this best-kept-secret, talking into void, and hearing crickets. What made the matters worse was seeing people who I knew had a fraction of my expertise and client success, pass me and bank millions. Oh, just saying that feels so silly now but it’s where I was.

See, once you’re in this energy, it really doesn’t matter what you do. You can tick off all the boxes, do all the right things, but it will feel like you’re just spinning the wheels.

So, I went back to the roots. Ditched the rules and assumptions. Who am I? What I enjoy doing? How can my audience feel my energy? What are my core expertise? What are my core values? Who do I serve? How can I best serve them? And where are they?

The answer for me was in writing: writing for publications that reach audiences beyond mine as well as through my own platforms. Where I have space to teach, to inspire, to dive into deep and complex topics that cannot be diluted into a bumper-sticker-esque phrase.

It’s speaking: speaking to my audience via our podcast, YouTube channels, Livestreams, as well as to wider circles though seminars, events, and being a guest on other podcasts. Again, getting vulnerable, going deep, and keeping it real.

It’s building and nurturing relationships: being of service, being a resource, a power connector. And being willing to ask them for help.

What's your best piece of advice for aspiring and new entrepreneurs?

Dare to redefine success, to re-imagine the possible. And don’t be afraid to fail. In fact, you will make more mistakes and you will have more failures than victories, and that’s the beauty of the journey. In the end, it’s a process of growth and willingness to take risks and to bet on yourself, which oftentimes requires investing in the right support (because we are not meant to, nor can we, do it alone).

 

What's your favorite app, blog, and book? Why?

From apps, I’ll say Zillow because I totally geek out over architecture, especially floor plans! And what’s not to like about touring some of the most exquisite homes, envisioning all sorts of possibilities? I also like YouTube and Podcasts to listen to while I cook or drive.

The blog I am currently really into, is by Dr. Angela Lauria on Socially Responsible Coaching. She is dismantling the whole industry, stepping on a lot of toes, and shifting many paradigms.

As far as the books go, I am simply loving mine even though it has not been published yet. And Circling the Sun by Benka Pulko – if some families have Bibles to pass down through generations, I have two copies of this book to pass onto my girls. A few others I am reading simultaneously are Women Who Run With Wolves, Mating In Captivity, Law of Divine Compensation, and Atlas of the Heart.

What's your favorite business tool or resource? Why?

I recently deleted social media apps from my phone and that alone gave back 4 hours of my time per day! So I am very intentional in where my time and attention go. Voxer is therefore one of my favorite tools for communication and client support that is also respectful of one’s time and availability.

Another invaluable tool I use all the time is Descript - video and audio transcribing, editing, re-formatting all in one. And Canva. Google Docs and Asana are amazing at keeping things organized and progressing smoothly.

Who is your business role model? Why?

I don’t mean to be righteous, but I really don’t have role models in a sense of putting people on pedestals. Or to aspire to be like them. Individuals who inspire me, do so in many ways and for multiple reasons. And that “list” keeps changing, evolving. Some are world-renowned athletes, entrepreneurs who reached celebrity-status. Some are community organizers and social justice advocates who remain behind the scenes. Some are simple every-day people who live down the street or across the town.    
Nonetheless, sometimes the list includes people who somehow push my buttons, who trigger me – because that offers an insight into my own limitations, prejudices, and untapped potential.    

How do you balance work and life?

I could tell you all about mindset work. Or routines. Or schedules and colorful sharpies. Or operating systems that have been automated.   

But the truth is that I happen to be one of those domestic witchy women who are just in their natural flow as householders, mothers, business owners,… And who has the most incredible kids and a true partner with whom it’s all just so easy. It all comes really naturally to me, but it hasn’t always. 

After suffering from severe burnout, I had to create a massive paradigm shift. First one was that there is no such thing as balance. It’s simply managing an order of priorities which is as fluid as it needs to be to accommodate everyone’s needs.

Then, it was opening to receiving support. Not just being able to ask for it, but to actually soften into receiving it without inducing an anxiety of OCD tendencies when things are not done exactly the way I might want them. Moreover – I had to learn to redefine support in the first place because I was raised to be strong and independent woman (because to not be one was quite literally fatal in my lineage).

And finally, it was turning to my own natural rhythm, and syncing that with Lunar Cycles and other celestial bodies that allowed me to organize my months, weeks, activities, and rest in the most optimal ways. By the way, this is something that my business partner Dianne Sykes, who’s a master physiologist and expert in all-things esoteric, has taught me. It’s a big part of the work we do in our Elite Mystique Agency.  

What’s your favorite way to decompress?

Anything that involves movement, water, woods, soil. Dogs and horses. Music, pen and paper. And a pint of Ben and Jerry’s. And building Legos with my daughters. And sexy time with my husband.

What do you have planned for the next six months?

Oh, it will be a really exciting time.

First, Dianne and I are launching our League of Extraordinary Women, a self-guided membership experience for cosmo-curious executive women who are looking to simplify complexities of modern-day living and leading. None of us women can do it alone...running a household, a career, and managing our own health. And really living to the fullest. It takes a village and we are building one. Through it, we provide Fitness, Nutrition, Lifestyle, Time Mastery, and Mental Brilliance support, guidance, teachings.

Pretty much everything you need to re-imagine health, happiness, and fun. We are calling in 1,000 women and if this intrigues you, come in and experience our pragmatic & esoteric approach to your advancement through our proprietary blend of biology, Western medicine, Eastern philosophy, Ancient yogic science and astrology with mindset, quantum strategy, business acumen. And mysticism. Our company is called Elite Mystique Agency for a reason.

Second, I am calling in a publishing company that will help me bring my book to the audiences around the world. “It Is Not That Simple” is a tale of 6 generations, 3 wars, and 1 woman’s cross-continental quest to reclaim her Primal Power. Timeless yet relevant especially now that we ran with the wolves; we ate, prayed and loved, we became untamed... 

Lastly, I am called back to Slovenia. A year-long experience tickles my heart and my daughters seem truly excited about it. Should it all work out, we’ll immerse ourselves in the culture, beautiful nature, and this nourishing energy surrounded by my family and friends. Plus, other European landmarks are then just a short ride away.

How can our readers connect with you?

The readers can find me on social media, on LinkedIn and Facebook. Also on our websites www.makeyourlifeyourlegacy.com and www.elitemystiqueagency.com

“A Leap from Oncology Leader to Creative Entrepreneur: A Pandemic Silver Lining” with Dolores Esparza

Pictures Courtesy of Dolores Esparza

Dolores Esparza made a name for herself in the world of oncology nursing before reinventing herself as a creative entrepreneur.  She launched her art company during the covid pandemic after five decades of making significant contributions to cancer center operations.  This fulfilled a lifelong dream of creating joy through painting.  This ambitious transition from science to art presented many challenges including social media overload and skill set retraining as a business owner.

Can you tell our readers about your background?

I have a master’s degree in nursing even though my first choice was an art degree.  I spent fifty years serving as a cancer leader or “crusader” as some like to call me.  In brief, I opened new cancer centers, served on national cancer committees, did public speaking, wrote articles and edited two books on cancer.  My first choice was to major in art but I sacrificed my dream based on my need for financial security.  I never gave up the art dream so I took art courses and painted as often as possible in hopes that one day I could devote full time to my passion.  That opportunity came during the pandemic.

What inspired you to start your business?

In 2019 when the covid pandemic started I was working for a cancer center in Los Angeles.  As patients stopped going to the doctor’s office due to fear of contracting the virus the census dropped and lots of staff members were placed on furlough to balance hospital budgets. I was one of them. I saw this as a sign that I needed to put my plan into action.

Where is your business based?

My business is based in Aguanga, California, a little know mountain enclave between San Diego and Palm Springs.  It is an equestrian community with a fishing lake, mountains and hiking trails.  I moved here because it is peaceful and inspiring.  The one downside is that I have to travel to Temecula to do all of my shipping and framing. Another piece of advice is not to move and start a business while experiencing a pandemic.  I could not have predicted the pandemic when I purchased my new house.

How did you start your business? What were the first steps you took?

It seems that I did everything at once because it happened so fast.  First, I had to think of a name and I made a list of 50 plausible names and landed on Dolores Esparza Art.  I opted to use my name as the company name to leverage the visibility that I had worked hard to cultivate during my professional nursing career. Following that decision I applied for my sales permit, opened a merchant bank account and developed a website.  A logo and website proved to be holdups which in hindsight were not urgent.  I recommend working from a checklist with timelines and contact data for resources.

What has been the most effective way of raising awareness for your business?

I am still working on this one as I strive to help new collectors find my art so they can love it and ultimately buy it.  I use personal contacts that I made in the cancer business.  In addition, I do local art shows.  These are physically draining but I get to meet locals and generally enjoy my experience.  I have learned not to take large pieces to these shows because they do not fit in small cars.  I carry business cards to the grocery store, post office and while eating out for chance meetings.

What have been your biggest challenges and how did you overcome them?

My biggest challenge has been overcoming the need for perfection.  Let me explain, I wanted to have a perfect website, perfect logo, perfect painting frames and a perfect studio before launching my business.  I learned that I wasted time by not posting my work on Instagram and Facebook.  I attribute this in part to feeling intimated in using social media.  The fact that I was out of my comfort zone scared me.  To get over the fear of this technology I took courses to learn how to use Facebook and Instagram business pages. 

 

 

How do you stay focused?

    A calendar is my friend because I tend to multitask and sometimes, I go down a rabbit hole.  I divided my week into time blocks.  Wednesday is for office work, shipping, appointments, visits to the framer, and calls.  Mornings are for yoga, meditation, inspirational walks, and warm-up painting exercises.  The afternoons are for painting and photographing art. 

How do you differentiate your business from the competition?

I believe that my unique painting style which is impressionistic, colorful, and has a tropical flair differentiates me from other art businesses.  I know that my art will not appeal to all and the challenge is to find my special collectors.  When I pivoted from a representational style to one that is impressionistic it paid off.  The best comment that I have heard from a follower is “I recognized your painting the minute that it came across my feed”.  To me, that is a win.

What has been your most effective marketing strategy to grow your business?

I have to say that my list of personal contacts has been the most successful. My first collectors came from my list. At first, I thought they were buying my art because they felt obligated somehow.  Now I am learning that collectors buy because of a compelling story behind the artist and the painting.   An image on a canvas has to tug at the heart.  It reminds the collector of a memory, a place, or a favorite day in their life.  It’s love at first sight. 

What's your best piece of advice for aspiring and new entrepreneurs?

Simply stated my advice is to not be afraid to fail.  Fear of failure causes paralyzing. You are not alone in your venture.  Reach out to others who have walked in your shoes. 

What's your favorite app, blog, and book? Why?

      I use Instagram daily so it’s my favorite app at the moment.  I love the Artsy blog because it gives me exposure to global contemporary art that is fun to look at. My favorite book is Steal Like an Artist by Austin Kleon.  It’s a short read but it confirmed that I have the right to experiment, go wild with creativity, and paint what I want.

What's your favorite business tool or resource? Why?

My accountant has been an invaluable educational resource as I learned all of the tax rules and accounting skills.  Creative minds prefer to paint and brush to excel spreadsheets and tax forms.  However, survival is contingent on cash flow, expense tracking, and other numerical formulas.  I learned that it’s best to set up templates to facilitate year-end tax accounting and just fill in the blanks.  Quicken Books is a useful tool for this.  In addition, I really like my Facebook art groups because I can get immediate answers to questions that I am stuck on. 

Who is your business role model? Why?

My business role model is an artist, Amira Rahim who turned her art into an international business.  She changed her style from representational to abstract and her sales went through the roof.  She is represented by multiple art houses and sells prints as a passive cash flow source.  I want to achieve the same goal and that is why her story speaks to me.

How do you balance work and life?

This is easier said than done.  The use of a weekly schedule helps my family and I stay on track.  I post my work blocks on my studio door while working.  They know that the studio is my new office. All family matters are handled during off-hours.  A bonus for me is the flexibility in planning days off to paint and visit friends now that I am a master of my calendar.

What’s your favorite way to decompress?

I hike and admire nature as a source of creative inspiration. I drink coffee outside in the morning and in the evening, I enjoy watching sunsets full of magenta, orange, yellow and blue hues. 

What do you have planned for the next six months?

My goal for the next six months is to increase my inventory by 50%.  In addition, I will increase my presence on Instagram and post every other day.  This is a change for me as I have not been consistent and diligent in posting my work.  I was reliant on my website for sales but it takes work to drive traffic to it.  The third goal is to add passive cash flow sources with sales of prints and art merchandise. 

How can our readers connect with you?

I love to mentor and am willing to share my knowledge with others who are going thru the same experience.  Contact information below:

https://www.facebook.com/doloresesparza.art

dmarteslira@gmail.com

Twitter handle @ DoloresEsparza8 

Links to be added:

https://www.doloresesparzaart.com/

https://www.instagram.com/doloresesparzaart/

"Taking that first step will instill greater confidence" with Mallory Meyer

Photo Credit: Fiona Tsun

Mallory is a Soul Activator & Business Mindset Coach, working closely with spiritual entrepreneurs guiding them on their journey to self-discovery, radical transformation, purpose, and fulfillment. Through this journey she supports them in building a profitable and aligned business, weaving the metaphysical with the physical, the soul, and strategy, with intuitive transformational coaching and manifestation, to bring forward your reality at a quantum level.

What are the interview questions for entrepreneurs?

Can you tell our readers about your background?

I'm a Reiki Master, Psychic Medium, Cosmic Channel and certified Life & Success Coach, Hypnotherapist, TIME and NLP practitioner weaving together mysticism and the science of the subconscious mind. I've had a previous life here as a Human Resources professional as well!

What inspired you to start your business?

I followed other people’s dreams for me, rather than my own and felt firsthand the misalignment of not listening to my intuition. I’ve followed what I thought I was supposed to do, what looked good on my resume and what other people would approve of… and found myself completely bored and unfulfilled.

Where is your business based?

I am physically based in Vancouver, BC. That said, all my services are online and therefore have an international presence with clients based in the U.S, UK, Australia, Europe and even South Africa. 

How did you start your business? What were the first steps you took?

I knew for years there was more for me to achieve than serving someone else's mission in my Corporate role.  There was some trial and error at first in attempting other business ventures but through my healing journey, I was enlightened and called deeply towards my highest aligned path. The next choice I made was, investing in myself like I had never done before. I pride myself on figuring things out but when it comes to business, I had to take myself out of it and lead by example. To accelerate my results and be held accountable to my desires, I found a coach that resonated with me and achieved those results I desired. At the end of the day it took courage, commitment, discipline, a growth mindset, and taking messy aligned action!

What has been the most effective way of raising awareness for your business?

Constraining and focusing on my online presence on ONE social media platform, which was (and continues to be) Instagram. In developing my business, I got clear in who and how I serve so I also implemented offline strategies to connect and nurture relationships, sharing with certainty what it is that I do. 

What have been your biggest challenges and how did you overcome them?

My biggest challenge in the beginning was reigning in my passions to ONE offer. You probably see a theme here of ONE being the overarching strategy of my success. In bringing together all that I have to offer and share, it was shifting my mindset into a solution vs. service offering and being able to clearly message and position myself to my clients. 

How do you stay focused?

It may seem very intuitive and pragmatic but scheduling in the time, into my calendar, the tasks which require attention to move my business forward while knowing the intention of my focus. 

For instance, to create a client, as much as developing a beautiful website or recording a podcast would elevate my presence, it takes me away from truly creating a client, today.  I can draw a straight line to creating a client through connection and nurturing a relationship. Thus, not getting lost in the things my mind wants to tell me I “should” be doing, and truly taking action first with focus on what is really important. 

How do you differentiate your business from the competition?

I mute the noise as best as possible so I can discern my message and truth at the highest level.  I stay grounded in embracing and honouring the journey and having faith in the lessons and feedback I need to receive. Also trusting my day 388 could be someone's say 934. I’m in the mindset of collaboration over competition and through our unique storytelling, an abundance of clients in the market for us to all be successful!

What has been your most effective marketing strategy to grow your business?

Consistency. As mentioned, leveraging instagram and sharing value, engaging, and building intimacy through storytelling in the various forms of posts I create. Being in the energy of curiosity and non attachment in my DM’s has also built genuine connections and community. 

What's your best piece of advice for aspiring and new entrepreneurs?

The success you witness others having all stems from the depth of their mindset and beliefs. That of which they hold in themselves, their offer, and their clients to be responsible for creating the results. To those aspiring and new entrepreneurs, know and trust that your medicine is needed and when you follow the vision that’s been planted in your heart, the Universe will support you. You are a co-creator here and worthy of all your desires. Taking that first step will instill greater confidence and allow you to move past the fear which you may be stuck in. Embrace the unknown. 

What's your favorite app, blog, and book? Why?

Anatomy of the Spirit is a favourite book of mine as an energy ‘bible’ and truly illuminates going inwards to heal to shift what we are perceiving in our reality. A blog would be YesSupply by Reece Evans. I received my Life and Success coaching certification through her program and is a great mindset leader.  The app is Instagram as such a vehicle to my success in business.  

What's your favorite business tool or resource? Why?

Asana, it keeps me organized and a database for all my social media content. It’s super intuitive and free to use. 

Who is your business role model? Why?

Believe it or not, my highest self is my role model. There are so many inspirational leaders out there but no one specifically has impacted the path I walk on or been a driving force in my life. I tuned into my Higher Self and listened to that calling I knew was on the other side of my self-imposed conditions for years to escape the ‘matrix’ and come into my own. 

How do you balance work and life?

I believe Being is just as important as Doing. A divine balance between the feminine and masculine energies. I was so deeply embedded in the masculine for years when I was in the Corporate world. I truly see the value of playing, and immersing my soul in nature, has to offer the growth and creativity in my business. 

What’s your favorite way to decompress?

Taking a candle lit bath. Water is so healing and I absolutely love being on adventures in nature. Grateful to live in a small mountain town to access nature so easily! 

What do you have planned for the next six months?

I’m in the season of my business where I’m scaling so expanding and hiring individuals on my team while also embracing more time to disconnect and go travel as a benefit of the support within the next 6 months. I also have a book and oracle deck that I’m co-authoring which will be launched in the next 6 months!

How can our readers connect with you?

They can find me on Instagram and consume my content @mal.meyer and if curious to learn more about me and my offerings www.whitewolfreiki.ca

A passion for protecting the environment and creating opportunity in the outdoors with Victoria Livschitz 

Victoria is an accomplished technologist, serial entrepreneur, corporate executive, and philanthropist passionate about the protection and restoration of the environment. She began her career as a leading specialist in distributed computing, was named System Engineer of the Year and Chief Architect of Automotive at Sun Microsystems, then went on to work at Sun Labs where she became a member of a small technical team that built the world’s first public cloud.

She has started a number of companies, including Grid Dynamics, an early leader in the cloud engineering space which is now a publicly-traded tech company worth $2.5 Billion. Today, Victoria is the founder and CEO of another tech startup, RightOnTrek, in the outdoor recreation space and a philanthropist that loves to share her passion for the environment.

Can you tell our readers about your background?

I grew up in Lithuania, studying mathematics and playing chess. I married early to a fellow chess player and had a child in my teenage years. In 1991, at the age of 20, as the Soviet Union started to fall apart, we immigrated to Cleveland, Ohio as political refugees, in a pursuit of a better life for our family. It was a classic story of immigration: with $500 to our name, we worked multiple odd jobs at the dry cleaning or pizza delivery to put food on the table. And then we started our first business together, a professional chess academy. It was a success and quickly helped us to get on our feet, finish college and get a headstart in America.

After I got a degree in Computer Science, I worked for Ford Motor Company Labs in Detroit on the emerging distributed computing architectures, and later joined Sun Microsystems in the early days of Java and the Internet computing as one of the first Java architects in the field. Over the next few years I had the opportunity to design and build some of the largest Internet systems of it’s time for companies like General Motors, eBay, Wall Street and other large corporations, winning several industry awards such as Sun Systems Engineer of the Year. I also worked at Sun Labs on the future computing architectures, where we designed and launched the industry’s first commercial cloud service in 2004.

After that, I left Sun and started a string of technology startups in the cloud space. The most well known is Grid Dynamics, which became a publicly traded company in 2019 (Nasdaq: GDYN). I left Grid Dynamics in the summer of 2021 to focus on my new startup, RightOnTrek, in the outdoors recreation space.

What inspired you to start your business?

To me, being an entrepreneur is the ultimate one true way to bring your own ideas to market, to find what’s broken or missing in the way the world works, and then build a better way. Early in my career, I tried many times to convince my corporate bosses to invest in the new products I believed would change the industry, and always failed to make “the business case”. But the big ideas can’t really be quantified upfront with an air-tight ROI. With the Livschitz Chess Academy, it was about giving kids and their parents the ability to join a chess club after school to develop their logical thinking and competitive skills.

With Grid Dynamics, the big opportunity was to make the early promise of a cloud economy practical for corporations and working reliably and at scale when the underlying technology was still immature. With RightOnTrek, the big idea is to remove multiple barriers that prevent the general population from spending more time in outdoors recreation and integrate active adventures into their busy lives. At the same time, it’s also about getting serious about sustainability and finding a better way to equip people to venture into the wilderness, safely, and without leaving a trace.

Where is your business based?

         The headquarters of RightOnTrek and the manufacturing facilities are in Columbia Falls, Montana. At the same time, we are a global and largely virtual company that has employees all over the world.

How did you start your business? What were the first steps you took?

         RightOnTrek was born when my friends and I were backpacking the iconic John Muir Trail, a 230-mile trail in High Sierra. I was new to backpacking and this trip literally changed my life. I was both grateful to have discovered the mountains this late in life, and puzzled as to why I waited so long.

And why do so few people do it?  So, I went to study the market and found out that a vast majority of Americans do use the outdoors in small ways, the numbers are growing, and they universally want to do much, much more. Nearly everyone wants to make camping, fishing, biking, visiting National Parks, skiing or just hiking the beautiful trails a regular part of their lives. Yet, they don’t, and the reasons soon became very clear. There are very formidable barriers to entry, ranging from lack of information to expensive gear to lack of skills to plain old simple intimidation of the task at hand and not knowing where to start. In short, outdoor recreation is a product for deep hobbyists, not the general population.

So, I thought I could fix that. And started working on RightOnTrek, now in its 4th year, with an array of products and technologies coming together to make it much, much easier for folks of all walks of life, skills, income and experience levels to enjoy the great outdoors.

What has been the most effective way of raising awareness for your business?

         RightOnTrek is barely out of stealth, with our first season of marketing ourselves being 2022. So far, we are enjoying early traction by an old-fashioned regional door-to-door sales approach. Montana businesses, and those from the neighboring Western states, like Idaho, Wyoming, Washington Oregon and Utah serving the booming outdoors recreation industry - such as guides, outfitters, outdoors retailers and such - are very supportive of local businesses and eager to partner and carry our products. Word-of-mouth still works great when influencers - guides, big name hunters or rangers in National Parks - try your products, love them and recommend them to others.

What have been your biggest challenges and how did you overcome them?

Innovation is generally difficult, in many ways. You have to believe in your idea and your ability to execute, but you never really know if the customers are going to love it, until you do it. You can’t copy something that was already successful before. And when the customers are finally interacting with your products, you learn you didn’t do it 100% right, so you take customer feedback and go back to the drawing board, improve it and put it back on the market. This is a long and expensive feedback loop! So, you can’t afford to be wrong many times. There is never enough capital to do everything you want either, so harsh prioritization of the mission-critical things in new product development is difficult, but necessary.  

   How do you stay focused?

         You have limited resources and an enormous task ahead of you. You can never fund everything you want to do, so you must prioritize getting mission-critical things done above all. This means saying no to 90%+ of things you or your staff wants to do. It’s about picking the right 10% and making it work.

How do you differentiate your business from the competition?

         Every business has a specific thesis about how the world works and what purpose it serves in it. The competition usually lives in the world as-it-is, and optimizes to that. Innovative businesses, like ours, see the world as it can be - and will be - and build towards that. You really need to nail what world you want to build towards, and stick to it.

         Examples: today, people in the backcountry eat dehydrated food out of foil-and-plastic pouches. So, our competition makes dehydrated backpacking meals with a 30-year shelf life packaged in indestructible plastic that will accumulate in the landfills for millennia. We see the world where consumers eat delicious and nutritious meals made from scratch on the trail in less time that it takes to rehydrate the pre-made meals. We envision serving every type of diet, from regular to vegetarian, vegan, keto, gluten-free and so on. We envision super-light bio-based and fully compostable paper, tough enough to take the beating of the outdoors adventures. That’s where we are building towards, and we are getting there faster than anyone.

What has been your most effective marketing strategy to grow your business?

         We go after the communities of influencers and trend setters in our industry. If they want to adopt your products, everyone else will, too. We also focus on winning the local ecosystem first, before going too far and too wide.

What's your best piece of advice for aspiring and new entrepreneurs?

         Entrepreneurship is an all-in move. You become fully vested in your venture - professionally, emotionally, financially. Make sure you are up to that, and have the support of your family if you have a family, or whatever makes your intimate circle. Because it will affect them, too. It’s not glamorous. It’s more work and stress than you’ve ever experienced before. And it will likely leave you financially and emotionally broken. The deck is stacked against you and infant mortality of a young business is 90%+. Are you sure you are up for that? If the answer is “yes”, welcome to the game. Once you step into that ring, never ever give up. And be very proud of every day and every step to take to make the world a better place.

What's your favorite app, blog, and book? Why?

         Organizing Genius: The Secrets of Creative Collaboration by Warren Bennis and Particia Ward Bieferman, 1998: https://www.amazon.com/Organizing-Genius-Secrets-Creative-Collaboration/dp/0201339897/ref=asc_df_0201339897/?

It’s a fascinating study of the common traits of the groups that came together and changed the world. It provides a blueprint for how to build such groups. I always strive to do that for my companies. 

What's your favorite business tool or resource? Why?

         Slack. When used correctly, it makes your organization move fast, go global, share everything and avoid 99% of meetings, emails, eco-chambers, stuff that slow us down and lock the information away from all to see.

Who is your business role model? Why?

         Elon Musk. He never stops taking aim at ever-bigger challenges faced by our planet, and finds ways to solve them.

How do you balance work and life?

         It took me a long time, including loss of marriage and complete psychological meltdown that took years to recover from, to take work-life balance seriously. Now I make sure to prioritize my personal needs and take time for myself as a matter of routine, not stick them to the bottom of the bottomless queue. I sleep at least 6 hours a day, avoid working past 6:00pm and take most of the weekends off. I also have serious hobbies I take time for on a regular basis.

         What’s your favorite way to decompress?

         I have two major hobbies, backpacking and playing high stakes poker. I travel all over the world to backpack in the mountains of Peru, Patagonia, Alaska and Kilimanjaro, as well as everywhere in the United States. I also train, play online and travel to big live poker tournaments.    

What do you have planned for the next six months?

         At RightOnTrek, we are planning a massive set of new product introductions in the Spring of 2022, in time for the summer adventure season. Please, check us out, create an account on our platform - it’s 100% free! - find something amazing you want to do with our help, and follow us on social media.

         Personally, I am excited about a week-long backpacking trip in Utah in April and for the World Series of Poker in Jun /July.

How can our readers connect with you?

         Visit us at www.rightontrek.com
Follow RightOnTrek on FB https://www.facebook.com/RightOnTrek/

         or Insta https://www.instagram.com/rightontrek/

         or email me at victoria@rightontrek.com

“Stop Trying to Make Sense of Your Story. Embody It and Start Living” with Rula Abirafeh

Britney Nicole Photography

Rula Abirafeh is a Certified Professional Coach, with additional accreditations in Emotional Intelligence, Cognitive Behavioral Therapy, Highly Sensitive People, and Neurolinguistic Programming. She owns her own coaching company, working with clients and corporations internationally. Rula partners with clients longing for a safe, empathic space where they can power past personal setbacks.

Can you tell our readers about your background?

I was born in Beirut, raised in the suburbs of Washington, DC and now live in Los Angeles. I have straddled worlds and stories trying to find belonging and balance.

I grew up trying to fit neatly into check box – only to embrace my culture and heritage later in life.

I spent my younger years at Georgetown University and George Washington University voraciously studying but still lost.

I tried various corporate careers but always longed for the freedom and adventure that comes with entrepreneurship.

I also learned to embrace my intuition and sensitivity in a conflicted and exhausting world.

And now as a wife and mother, I know intimately what it is like to carry the invisible load and emotional responsibility – while tirelessly prioritizing self.

All these identities brought me struggle and joy, leading me to my coaching destination.

What inspired you to start your business?

I have always considered myself an empathic listener – offering a welcoming ear to friends in need. After the pandemic interrupted my previous entrepreneurship as a baker, I jumped at the opportunity to capitalize on my love of listening and certify in personal and professional coaching. Pursuing classes in coaching forced me – in the healthiest of ways – to face my own story setbacks.

I knew I wanted to connect with individuals and be a pillar of support. I reap so much reward in witnessing client growth and power. Starting my own business was the perfect way for me to individually connect and serve.

Where is your business based?

Currently all my coaching connections are online, but I am based out of Los Angeles, California.

How did you start your business? What were the first steps you took?

After finishing my initial certifications, I was admittedly intimidated by the saturated market and my lack of years in the industry. I was lucky enough to connect with my own coach who guided me into confidence to just start. To begin wherever you are, without judgement or hesitation. The true first step was to honestly vocalize to anyone and everyone that I am a coach – saying it out loud cemented its existence and started my journey.

What has been the most effective way of raising awareness for your business?

Pandemic times have made personal connection incredibly limited, so I have relied on social media to raise awareness. As the world reopens, creating face to face awareness will be incredibly valuable.

What have been your biggest challenges and how did you overcome them?

My challenges have also been my rewards. While the pandemic has created so much distance and isolation, it has also brought clients who have longed for connection and support.

Adding entrepreneurship to my already existing family responsibilities is no small feat. Juggling all my roles, and feeling successful at them, can be exhausting and daunting. But knowing my 7-year-old daughter gets an awesome and rewarded version of me as she watches what it takes to venture out on your own is an incredibly hard and yet truly irreplicable.  

How do you stay focused?

I stay focused by taking breaks. Stepping back from the immediacy and urgency of running your own business can seem scary but brings perspective and patience. You must emotionally believe in your success and allow all the obstacles to be lessons along the way.

How do you differentiate your business from the competition?

My story. There are too many coaches out there to get lost in the competition. You have to put your most raw and authentic self out there, knowing that those who resonate with your experiences will gravitate towards you.

My life lived brought lessons and commitments that others can relate to. While a coaching relationship is exclusively about the client, the connection between client and coach needs to be strong. If you want to be seen or heard, you’re going to feel that energetic call to a coach who intimately understands you.

What has been your most effective marketing strategy to grow your business?

The best advertisement has been clients themselves. Those who have partnered with me and smashed their goals speak volumes to my business. Referral is my the most treasured and true marketing.

What's your best piece of advice for aspiring and new entrepreneurs?

Don’t get lost in your own thoughts. The details that stop you are not even visible to anyone else. Consider every business step a rough draft – be committed to your journey without being easily derailed at all the possible setbacks (because there will be tons). Let them not be personal!

What's your favorite app, blog, and book? Why?

I am currently using To Be Magnetic and the Manifestation Journal. It is an enlightened community that chips away at your past to reprogram your present and ultimately achieve your longed future. There’s journal prompts and meditative practices. It has helped me build a daily practice of self-awareness and care so I can share the best version of me for my clients.

I also love, and have devoured, all of Brianna Wiest’s books. They’re moving and beautiful.  

What's your favorite business tool or resource? Why?

Having a coach is the best resource. It is necessary, regardless the industry, that entrepreneurs have a sounding board of understanding and support. Someone who can remind you you’re a rockstar and to keep going.

Who is your business role model? Why?

My own life coach, Katie Shannon. She is fearless and real. Her energy is contagious and her mission strong. She has a balance of femineity and edge that is understanding and inspirational.

How do you balance work and life?

Work life balance ebbs and flows. It’s not a structured or set schedule. Some days are all work, some days I just Swiffer! Following the varying rhythms and energies are an organic way to find individually suited balance.

What’s your favorite way to decompress?

I have always decompressed with laughter and hugs. Sometimes both are hard to come by, or exhaustion makes them seem more troublesome than rewarding. Yet, even one minute of laughter by browsing ridiculous memes can lift the stress of the day. And of course, hugging my daughter cures all!

What do you have planned for the next six months?

The next six months are focused entirely on client growth and outreach. I want to connect with as many people as possible – potential clients or not – to learn more about what’s needed in the world and where I can evolve and provide.

How can our readers connect with you?

Follow me on Instagram @rulaabi or check out my website: www.rulaabi.com